News - December 2017
We’d like to take this opportunity to thank you, our wonderful customers, for your continued patience and support over what have been an exceptionally difficult time.
From September 2nd we have revised COVID restrictions.
We encourage and support customers to wear masks around the centre but it is not compulsory anymore to wear them.
The reception team will not obliged to wear a mask anymore but the screen will still be in place around the reception area.
Coaches will still have to wear masks on coached sessions as well as groups with participants aged 9 and above
With the removal of the very specific capacities from government guidance we will be cautiously increasing our centre capacities by 10%
The Climbing Works – 105 to 116 (sign out still required)
The Mini Works – 45 to 50 (slot bookings)
Unit E – 45 to 50
The government guidance from 19th July means that there are no legal limits on indoor group size, but we still strongly encourage you to socially distance (2m where possible!) from people you don’t have frequent contact with anyway.
It is important that you continue to respect the space of anyone you have not mutually agreed that you are happy to be closer to or do not know.
We will continue to manage these risks and monitor them closely. In the event of significant new evidence and government announcements we will revise these new policies and not hesitate to put restrictions back in place.
The Climbing Works Team
Wednesday Extended Opening Hours
The Climbing Works will open earlier at 10am on Wednesdays only (so 10am to 10pm).
The Mini Climbing Works will open later until 9pm on Wednesdays only (so 10am to 9pm).
This should hopefully provide a few more options for people who struggle to fit in their sessions mid week!
While it would obviously be helpful to some customers if we opened earlier every day and later at the Mini Works this isn't feasible for us as we need to fit in stripping and setting of boulder problems, daily centre cleaning & we have regular kids sessions at the Mini Works on the other evenings which would be disrupted if we encouraged too many other customers to head over there at the same time.
This is a trial!
We are interested to see whether is will have a positive impact on the busyness of the centre at peak times; if it does we are more likely to continue it long term, so use it or lose it ;)
External group changes
From January the entry prices for external groups are increasing to £6pp peak & £5pp off peak as these didn't increase along with the last couple of entry prices increases over the past 5 years. We have introduced a peak and off peak rate for groups as it is far less disruptive to our other centre users if groups visit us off peak.
We are also introducing a £4.50 fee per session to cover our admin & facilities costs for external commercial coaching & instructing.
Full details of the new pricing can be found here.
- The Climbing Works
CHRISTMAS OPENING TIMES
In the run-up to Christmas & New Year, we know that you, our customers, still like to make sure you get your climbing fix. The two week period at the end of December is always a busy time with family, friends, schools closing and very excited children. During the Christmas & New Year holiday season The Climbing Works will be operating the following opening hours:
Up to Sat 23rd normal opening:
12pm-10pm midweek, 10am-8pm weekends (Mini Works 10am-8pm midweek, 9.30am to 6pm weekends)
Sun 24th (Christmas Eve): 10am-4pm (Mini works 9.30am-4pm)
Mon 25th (Christmas Day): CLOSED
Tue 26th (Boxing Day): CLOSED
Wed 27th: 10am-10pm (Mini works 10am-8pm)
Thu 28th: 10am-10pm (Mini works 10am-8pm)
Fri 29th: 10am-10pm (Mini works 10am-8pm)
Sat 30th: 10am-8pm (Mini works 9.30am-6pm)
Sun 31st (New Years Eve): 10am-4pm (Mini works 9.30am-4pm)
Mon 1st (New Years Day): CLOSED
Tue 2nd (Bank holiday): 10am-10pm (Mini Works 10am-8pm)
Wed 3rd onwards normal opening resumes:
12pm-10pm midweek, 10am-8pm weekends (Mini Works 10am-8pm midweek, 9.30am-6pm weekends)